A separate installer has been created for each Adobe Creative Suite product. The following information can help you enter the serial number correctly. The title bar displays the name of the product being installed. Re-enter the serial number of the Creative Suite product that you are installing. (For example, you can sometimes buy a computer with an Adobe product already installed.) Contact the company that bundled the product.Ģ. OEM products are bundled with hardware or other software.

Retailer/Reseller (OEM): The original equipment manufacturer provides the serial number.You can also install the software using the CD or DVD that came with your volume licensing order. If your serial number doesn't work, you could be trying to use it to activate a retail or trial version of the product. Im portant: When you buy software through Adobe volume licensing, it's necessary to download it from the Licensing Website (LWS). ( Note: You have to be listed as a contact on the account ID number to view the serial numbers on the order.) If you misplace your certificate, you can log in to the account and obtain the serial number for your order. In some cases, it's necessary to contact your Adobe reseller or Information Technology department to obtain this information. The serial number is also listed in the Licensing website (LWS).

Volume Licensing: The serial number is on your Adobe Open Options/Adobe Volume Licensing license certificate.

For assistance obtaining your educational serial numbers, visit one of these sites:

Educational: Teachers and students can obtain their serial number from the Adobe Educational website.

Registered serial numbers: If you have registered your serial number with an Adobe ID, this serial number is in your account under the Adobe ID.

During all Online Store download orders, the serial number is automatically registered to your account. Retail customers can obtain their serial key through their account as well. The Adobe Store sends the receipt to the email address you used as your Adobe ID when you purchased the product.

Retail electronic download : The serial number is in the email receipt from the Adobe Store.

Retail DVD: The serial number is on the back of your DVD case.

Here is where to find your serial number: Use the serial number to claim ownership of your Adobe Creative Suite product. Creative Cloud does not use serial numbers, instead users sign in with their Adobe ID.Įvery Adobe Creative Suite product you purchase comes with a serial number.

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